Shipping policy
*Please note, all mainland UK parcels will be shipped via Royal Mail for Standard shipping services, FedEx for Express and DPD for Next Day.
*Shipments to the Channel Islands will be made via Royal Mail Special Delivery (2 Working Days).
*The delivery time for EDITION Series items is approx. 5-7 working days, they are not available on Express or Next Day shipping services. The delivery to Channel Islands is 10-15 working days. The delivery time for customised products is approx. 5 weeks. (Updated 06/03/24).
UK - Standard and Express Shipping Methods
Service | Estimated Delivery Time | Cost |
Standard | Tracked 2-3 working days | £4.50 |
Express | Tracked 1-2 working days | £6.95 |
Next Day | Tracked next working day | £8.95 |
UK - Free Shipping Options (Orders over £30)
Service | Estimated Delivery Time | Cost |
Standard | Tracked 2-3 working days | FREE |
Express | Tracked 1-2 working day |
+ £2.50 Supplement |
Next Day | Tracked next working day | + £4.50 Supplement |
Deliveries and dispatches are made during the working week from Monday to Friday. The deadline for express deliveries is 12 p.m. weekdays. For orders received after 12 p.m. delivery might be delayed by one day.
All shipping methods offer track and trace service. You will receive an email alert to the email address provided during the check-out process so that you can follow the status of your delivery as it makes its way to the delivery destination.
If you wish to return your merchandise, please have a look here for further information. Merchandise can be returned only in new, unused condition, in the original packaging, same condition as sold, with tamper-proof seals unbroken if present, with all literature and factory seals in place.
If you receive a damaged product, please contact us at 01424 310 064 or via email at info@muehle-shaving.co.uk within two days after receipt of the goods.